Answered question

Can I add a technician support during modem delivery?

I booked an appointment for the modem delivery, which is today, and would like to add the installation. Is it possible?



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Hi Stephanie, you can contact the customer Service either on Facebook messenger ( or Fizz Website by oppening this link ( and simply scroll down until you see the Green Bubble, Click on it to start your Chat session with the customer service. Good Luck, they will be able to help you out and add the installation.. it shouldn't be an issue ! ! If I helped you out properly, please choose me has the best answer to close the Topic :)

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Other answers

Try with the support, however, it's too late
All the installations are planned and they cannot extend the time spent in one installation

Follow the instructions and you will not have any problems

Hello Stephanie,

We've just talked on Live chat and helped you further.
If you ever need anything else, do not hesitate to contact us, as we'll do our best to help you out. We are available between 8 am and 9 pm everyday or any time at

Have a wonderful day!