Can I add a technician support during modem delivery?

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Stephanie R. #25648
Stephanie R. #25648 Posts: 1 ✭✭
in Internet
I booked an appointment for the modem delivery, which is today, and would like to add the installation. Is it possible?

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  • KingKong
    KingKong Posts: 464 ✭✭
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    Hi Stephanie, you can contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link (https://fizz.ca/fr/faq/comment-gerer-le-rendez-vous-avec-...) and simply scroll down until you see the Green Bubble, Click on it to start your Chat session with the customer service. Good Luck, they will be able to help you out and add the installation.. it shouldn't be an issue ! ! If I helped you out properly, please choose me has the best answer to close the Topic :)
  • Mike
    Mike Posts: 20,725 ✭✭
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    Try with the support, however, it's too late
    All the installations are planned and they cannot extend the time spent in one installation

    Follow the instructions and you will not have any problems
  • Stéphane L. 1007
    Stéphane L. 1007 Posts: 267 ✭✭
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    It is very easy to install, no need tech at all. It's basically plug and play!
  • Whizz
    Whizz Posts: 19,101 admin
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    Hello Stephanie,
    We've just talked on Live chat and helped you further.
    If you ever need anything else, do not hesitate to contact us, as we'll do our best to help you out. We are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Have a wonderful day!
    Adelina
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