Answered question

i want to make a change to my plan during the billing cycle, how can i do that?

i need it to take affect today, how can i do that?

Chany
Chany

Chany

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MichelP
MichelP

MichelP

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Chany,
You need to buy an add-on if you need it right now in your Fizz account..
Otherwise, If you change your mobile plan, this change will be effective at the renewal of your billing cycle.

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Other answers

Mike
Mike

Mike

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Are you talking about the mobile or the residential internet?

At this time of covid, Fizz apply the modification of the residential internet in a day or two

However, you cannot modify your plan in the 48 hours before the new cycle.

this is the guide
https://fizz.ca/en/faq/i-would-like-to-change-my-fizz-hom...

How to change your plan:

1- Log into your account and go to Manage.
2- Click on Adjust plan.
3- Here you will be able to choose the speed that’s perfect for your needs.
4- Which speed should I choose?
5- As you adjust your plan, your new monthly fee will be displayed below.
6- When you’re happy with your adjustments and monthly fee, click Save.

Chany
Chany

Chany

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0
12 / 100
points

i want to make a change to my mobile plan and it says it will only take affect on july 26 i need i t today

Fizzy
Fizzy

Fizzy

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Level
4
5000 / 5000
points

Sorry mobile plan changes will only be processed at your next renewal.

Meanwhile, what do you need?

If you need additional data, other users can gift to your mobile plan (if you already pay for data plan). Otherwise, you can put money in your wallet (for pay-as-you-go services) or buy add-ons or travel add-ons if needed.

Alexandre
Alexandre

Alexandre

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You can contact the fizz support team

sokarina
sokarina

sokarina

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2
1047 / 2000
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Hi Chany, your changes will only come into effect at your next bill cycle. You can go for add-ons if you need access now.

Stanley
Stanley

Stanley

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Level
2
1390 / 2000
points

You can only to di after your billing cycle. Then you'll have the options to modify

Valérie
Valérie

Valérie

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Level
0
12 / 100
points

i think iv been fooled, i changed 2 month ago, then last month and it is nt still downgraded.
funny way to charge me 2 more month with an higher price.
We can see our friends.