A question about changing my plan.
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I left Quebec and came to BC, so I want to change the city of my plan covering. However, I noticed that the price changed, I used to pay 38 dollars monthly after-tax with unlimited phone calls, messages and 8 GB data. But now it says I need 44 dollars before-tax. I wonder why the payment changed, and how can I just change the city my plan covering without actually change the payment. Thanks.
23
Answers
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If you add Canada coverage and before you had the Quebec coverage, this is a change in the plan and you will pay the carrent price.
Fizz do not offer numbers outside the province of Quebec or Ottawa area, since you are not suppose to use it for more then 3 consécutif billing cycle using the partner network
I would like to suggest these reading
https://fizz.ca/en/faq/partner-networks
https://fizz.ca/en/faq/subscription-area-and-coverage-area8 -
Hi Tingrui,
Are you visiting BC or planning on moving there?
Fizz is owned by Quebecor, so they share the same cell towers with Videotron. If you are outside of Quebec and Ottawa area, you are considered to be roaming. You can use roaming services while you are travelling or visiting family. However you cannot do it for longer than 3 months.
If you are moving to BC, Fizz recommends that you change to another cell provider.8 -
"can I just change the city my plan covering without actually change the payment" is a good option if you are only staying in BC for a few months, but I don't think it can work if you move is more permanent.
Best of luck with your move.
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BTW fyi you cannot have a BC phone number with Fizz mobile.
Your phone number must be within the subscription area (Quebec or greater Ottawa area).8 -
Hi Tingrui. Thanks for your fantastic question.
This is the new price, fizz upgraded his price after the beta network period.
No you can't change the city without changing the price.
It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
Don't forget to mark this answer as the best answer! 7 -
Hi Tingrui, the plan price changes and since you're moving to a new city you cannot transfer your actual plan.7
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Tingrui,
Fizz offers mobile plans if you are living in the Fizz subscription zone.
Sorry,
Il you're moving to BC, you'll be obliged to change of provider.7 -
Maybe it’s that the price change in all the contries7
This discussion has been closed.