Answered question

My payment is failed since I'm leaving Canada and transfer my money to saving. Can I ask is there other way to pay.

My payment is failed since I'm leaving Canada already cancel my credit card and bank cheque account, only keep saving account.
I try to use my other country credit card or my friend's debit card to pay but is all declined.
Can I ask is there other way to pay?

ting
ting

ting

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Hi Ting,

These are the payment methods you can use:
https://fizz.ca/en/faq/what-payment-methods-can-i-use

You cannot use foreign cards. You can try your friend's debit visa or debit mastercard, but you would have to use your friend's name and address to make sure the transaction is accepted.

If the problem persists, you can contact Fizz support in morning when they open for business:
https://fizz.ca/en/contact-us

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Other answers

Hello Ting,
I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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Have a great day ! :)