Answered question

No data in Vancouver?

Currently in Vancouver with Canada wide coverage and enabled data roaming. Still no data, what do I do?

Khanh
Khanh

Khanh

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Mike
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Mike

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Try to reboot the phone
Check also the APN setting if you have Vidéotron this will not work, sometime people having a Vidéotron phone have this configuration which works in Quebec but it will not work on Fizz-Ext

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Other answers

Fizzy
Fizzy

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Hi Khanh,

Try restarting phone.
Can also toggle airplane mode on, wait 1 min, then off.

Go on your phone settings, you can also try manually connecting to other FIZZ-EXT network.

Victoria
Victoria

Victoria

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Write to fizz support on fb

Alexandre
Alexandre

Alexandre

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Try to restart your internet and contact fizz

Sebastien
Sebastien

Sebastien

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Are you on Fizz-Ext?

Whizz
Whizz

Whizz

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Team

Hello Khanh,

Apologies for the encountered issue.

I have verified your account and I see that you have reached us directly and the issue has been solved.

Hope everything is well now.

Have a great weekend.

Catalin

Anne-laure
Anne-laure

Anne-laure

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I suggest you contact Fizz directly to get it resolved.
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EDMTrance
EDMTrance

EDMTrance

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Thanks for your fantastic question.

Like Catalin from Fizz said, your topic is solved. Can you close the topic by choosing your best answer.

It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.