Answered question

Québec plan versus Canada plan?

If I'm on the Quebec plan and want to go to Ottawa, will I be charged roaming? Or does it depend on if you're outside coverage zone?

Hi @Edvad,

You won't be charged roaming as there are no overage charges with Fizz :) But, if you would like to you use your services and you have Quebec coverage, you can either add money to your wallet or purchase an add-on as @michelP stated :)

 

Jay

 

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Other answers

Yes unfortunatly you will get charged but you can still receive calls for free.
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The best thing to do would be to get a Canada plan for only 2$ Extra if you plan to travel many times to Ontario.
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If you have more questions you can contact the customer Service either on Facebook messenger (https://facebook.com/fizzca.) or Fizz Website by oppening this link (https://fizz.ca/fr/faq/comment-gerer-le-rendez-vous-avec-...) and simply scroll down until you see the Green Bubble, Click on it to start your Chat session with the customer service. Good Luck, they will be able to help you ! ! :)

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

edivad,
You will be obliged to buy add-on on your plan or add some money in your wallet and paying per usage.

Alexandre
Alexandre

Alexandre

User level
Level
2
1660 / 2000
points

You will be charge

Anne-laure
Anne-laure

Anne-laure

User level
Level
2
1956 / 2000
points

Hello edivard,
Add money in your wallet or get an add-on so you can use your services.
Have a great day !

Hi Edivad! Thanks for your fantastic question.

Hi, you won't be charged!
It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
Don't forget to mark this answer as the best answer! :)