Answered question

Does international calls add-on expire?

If I buy a 6$ add-on for 60 minutes to make calls to USA, does it expire or I keep the same 60 minutes bank as long as I am a member?

David
David

David

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MT
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MT

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All add-ons expire at the end of the following billing cyle .
Example : your billing cycle ends on the 20th of each month ; you buy your add-on Jun 25th 2020 ; your add-on will be expire on Aug 20th 2020 ( Jul 20th is end of your current bill cycle, Aug 20th 2020 is the following billing cycle ) .
It's wiser to buy your add-on at the begining of your billing cycle, this way your add-on will last for 60 days.

https://fizz.ca/en/solutions/addon

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Other answers

How long does it take to activate an Add-On? How long does it last?

Add-Ons are active immediately. They’re valid until the end of your next payment cycle.

In other words, if there are 10 days left on your current payment cycle, your Add-On will be valid for approximately 40 days.

Anne-laure
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Hi David,
For all add-on, they are usable for the rest of the billing cycle in which you bought them + the next billing cycle. So between 31 days (if you buy it at the very end of a billing cycle) and 2 months (if you buy it at the very beginning of a billing cycle).
If you call US really occasionally and not for long calls, you can also use your wallet to pay the calls. I guess it's around 30-35cts / min.

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Alexandre
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It expires you have a month to used it