Answered question

Trying to book Fizz Installation - choose "July 7" - website says "congrats you are booked for April 7" - please help?

Trying to book Fizz Installation - choose "July 7" - website says "congrats you are booked for April 7" - ummmmm...

David
David

David

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0
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This is a bug, you must contact the support

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Victoria
Victoria

Victoria

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Or... Fizz is involved in the remaking of Back to the Future?!

MichelP
MichelP

MichelP

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David,
Sorry, there is a bug.
Please, contact the Fizz customer service by chat to get the good confirmation about the installation of your internet july 7th.
Chat is available from 8h00 to 21h00.
First, connect you to your Fizz account.
then, types this adress:
https://fizz.ca/en/contact-us
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz.

Anne-laure
Anne-laure

Anne-laure

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2
1956 / 2000
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Hi David !
It's a bug in he system.
I suggest you contact Fizz directly to get it resolved.
-----
HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
-----
HOW TO CONTACT FIZZ on Facebook:
Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.

Have a great day ! :)

Alexandre
Alexandre

Alexandre

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Sorry don’t know how to help maybe talk to fizz services

Thanks for your fantastic question.

In your case i suggest to contact a fizz rep by clicking on the green chat bubble available in your account dashboard, or by joining a rep by facebook under the name Fizz.

It's been a pleasure to assist you today. If you have any further questions don't hesitate to ask.
Don't forget to mark this answer as the best answer! :)