moving and problem with schedule an appointment?

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rana N.
rana N. Posts: 2 ✭✭
in Internet
Hello,
I will move on July 1th in my new condo, When I put the address,
It said this address is commercial and Fizz doesnot work with commercial... but it isnot… it is residential condo!
and also, when I add the neighbors , other units of the same building, all accepts, except my condo.
I really need your help for schedule an appointment,
Thank you

Answers

  • Mike
    Mike Posts: 20,743 ✭✭
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    Here we are users contact the support asking to remove your address from the post and also the information about the address

    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • Sylvieb
    Sylvieb Posts: 1,620 ✭✭
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    according to your problem you should contact fizz by chat because we are users like you and I advise you to tell them that it removes your personal information. Good day
  • Anne-laure F.
    Anne-laure F. Posts: 584 ✭✭
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    Hello Rana !
    I suggest you contact Fizz directly to get it resolved.
    -----
    HOW TO CONTACT FIZZ by Chat:
    Log into your Fizz account.
    Make your way to the Solution Hub.
    On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
    Our business hours.
    The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
    -----
    HOW TO CONTACT FIZZ on Facebook:
    Leave a message on Facebook.
    If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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    Don't hesitate to give me a heart and/or mark my answer as the best if it was useful to you.
    Have a great day ! :)
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