Modem delivery date is glitching, input June 23 and it keeps saving as April 6th. How can I confirm
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Dorothy Y.
Posts: 1 ✭✭
in Internet
Modem delivery date is glitching, I input June 23 and it keeps saving as April 6th. How can I confirm a time for delivery? I can't follow through with the order either because it notices that April 6th already passed and isn't valid, but it won't update properly.
10
Answers
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It seems that the last update brought some bugs
Contact the support to double check your date
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
3- The green chat bubble should appear after a few seconds in the bottom right corner.5 -
You can check on the west side of the delivery date time is coming but with pasta Canada is the art4
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Dorothy,
Fizz seems have some problems with their scheduled appointment for the internet.
Please, contact the Fizz customer service by chat (available from 8h00 to 21h00) .
To chat:
First, connect you to your Fizz account.
Then, types this adress:
https://fizz.ca/en/faq/resolving-issues
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.5 -
Hi Dorothy! Thanks for your fabulous question!
I think Fizz web programmers have problem with web language. I think this is a bug on the website.
In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".
It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
Have a great day and don't hesitate to mark my answer as the best.
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