Answered question

Modem delivery date is glitching, input June 23 and it keeps saving as April 6th. How can I confirm a time for delivery?

Modem delivery date is glitching, I input June 23 and it keeps saving as April 6th. How can I confirm a time for delivery? I can't follow through with the order either because it notices that April 6th already passed and isn't valid, but it won't update properly.

Dorothy
Dorothy

Dorothy

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Mike
Mike

Mike

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It seems that the last update brought some bugs

Contact the support to double check your date

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-techni...
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Dorothy,
Fizz seems have some problems with their scheduled appointment for the internet.
Please, contact the Fizz customer service by chat (available from 8h00 to 21h00) .
To chat:
First, connect you to your Fizz account.
Then, types this adress:
https://fizz.ca/en/faq/resolving-issues
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.

Hi Dorothy! Thanks for your fabulous question!

I think Fizz web programmers have problem with web language. I think this is a bug on the website.

In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".

It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
Have a great day and don't hesitate to mark my answer as the best. :)