Can't take my voicemail

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Damy
Damy Posts: 2 ✭✭
in My Mobile
I call to my voicemail and it says that the person I'm trying to call cant answer right now to try again later

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  • Mike
    Mike Posts: 20,751 ✭✭
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    You are the second person today with this problème I believe that Fizz is currently having some issue with the voicemail


    You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
    1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
    2- Click on this link: https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail
    3- The green chat bubble should appear after a few seconds in the bottom right corner.
  • nicolas M. 22721
    nicolas M. 22721 Posts: 119 ✭✭
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    Try to set up your phone in touch zero on your phone for the message
  • Whizz
    Whizz Posts: 19,172 admin
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    Hello Damy,
    I'm sorry for the situation.
    You can contact our customer service department in real-time by chat or on social networks to give us more details about the situation you encountered and to help you. Here you can find how to contact us: https://fizz.ca/en/contact-us
    In order to be able to chat with us, please make sure of this:
    1. you are logged in to My Account.
    2. you are on a help page.
    3. be during Customer Service hours: every day from 8:00 a.m. to 9:00 p.m. (EST).
    Have a great day!
    Adelina
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