First activation, router error ?

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Francis R. #24400
Francis R. #24400 Posts: 2 ✭✭
in Internet
Just plugged everything as the paper said after the visit from the technician but i'm not able to connect to internet. It says "Router Error".

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  • SuperFizzeur
    SuperFizzeur Posts: 3,777 ✭✭
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    Hi Francis.
    It's seem there a hardware problem.
    In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".
    It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
    Have a great day and don't hesitate to mark my answer as the best. :)
  • Whizz
    Whizz Posts: 19,116 admin
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    Hello Francis,
    Please contact us on Live chat in order to help you further.
    We are available between 8 am and 9 pm every day or any time at https://fizz.ca/en/contact-us
    Have a wonderful day.
    Adelina
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