Installation date incorrect
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Answers
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This is the english community
Avez vous essayé de changer de navigateur ou changer de date?5 -
Yes, same thing with chrome or firefox4
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Then you must contact the support
You can contact Fizz support by chat, from 8 AM to 9 PM everyday:
1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
3- The green chat bubble should appear after a few seconds in the bottom right corner.4 -
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Hi,
It’s just a visualization problem, yesterday a friend had the same trouble and she’s just finish his appointment and the date was the correct one.4 -
You're right, just finished the subscription. It shows correct date. But this is weird. They should fix this.4
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Hello Narek,
I apologize for this inconvenience.
I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution to this unpleasant situation.
If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Cheers!
Nicolae Bogdan5 -
Hello Narek! Thanks 4 your wonderful question!
In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".
It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
Have a great day and don't hesitate to mark my answer as the best. 3 -
Hi Narek!
Problem resolved?3
This discussion has been closed.