Answered question

How Do I Transfer My Account To My Partner?

I am moving and have moved my Fizz account to the new address. I also need to transfer the account to my partner. How can we do this fluidly? Much thanks!

Priya
Priya

Priya

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You must contact the support, since you want to do in the right way and you do not want to be responsible for the modem

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem
3- The green chat bubble should appear after a few seconds in the bottom right corner.

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Other answers

Mathieu
Mathieu

Mathieu

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Hi Priya! Thanks for your wonderful question!

In your case, i suggest to reach a Fizz support rep by clicking the green chat bubble available in your account dashboard or by facebook under the name "Fizz".

It's been a pleasure to assist you today, if you have furthers questions i'm here to answer!
Have a great day and don't hesitate to mark my answer as the best. :)

MichelP
MichelP

MichelP

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Have you contacted the Fizz customer support by chat?
If not,
This chat service is available from 8h00 to 21h00, each day.
https://fizz.ca/en/contact-us

Mathieu
Mathieu

Mathieu

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HI Priya!

Problem resolved?

Hello Priya,
I have checked and you already contacted us on live chat and my colleague helped you with the moving information.
For more information, you can consult our page: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-addre...
If you have other questions, here you can find how to contact us: https://fizz.ca/en/contact-us
Have a great day!

Adelina