Remplace credit card, can't erase subsequent.. plz
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David M. 55329
Posts: 2 ✭✭
Cant delete previous card.. says its attached to active plan, already added new card. Thanks for your cue
17
Answers
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Have you associated the new card with all your plans?
For each of your plans, click on Manage plan/Payment method, and associate your new payment method.11 -
Hi David!
You need to connect to your account dashboard and click my plans, select your plan then after click manage plan and payment method to remove the associated card.
If you need more help you can ask a fizz support rep.
To contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!
It's been a pleasure to assist you today! Have a great day!
Don't hesitate to mark my answer as the best! 9 -
David,
Have you associated each Fizz plan with the new credit card?
You must do it.
Connect you to your Fizz account.
Then, click on:(for each plan you have) My plan
Click on: manage my plan
Click on: manage payment method and associate your new card.10 -
Thanks to you guys it worked !9
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