Answered question

Moving my service ?

Do i just bring the modem to the new location and the service will be canceled at my current location ?

Philippe
Philippe

Philippe

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Hi,

Log into your Fizz account and click on My Plans.

1-Select your internet plan and click on Manage my plan.
2-Click on Move.
3-Follow the instructions. In particular, you will have to:
4-validate the availability of the Fizz residential Internet service at your new address;
5-confirm your new package;
6-schedule your installation appointment at your new address;
7-confirm your deactivation date at your current address.

Remember to bring your Fizz Wi-Fi modem with you to your new service address.

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Other answers

Yes, to both answers, and if for some reason you move earlier you can still use your internet at your new location, when they switch service you just have to restart your modem.