Answered question

(Montreal) is it normal for internet to be down at this time?

It’s been a few hours since the downstream light has been blinking and no internet...
We have tried to the steps (unplugging modem, resetting modem)

Karely
Karely

Karely

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EdmTrance
EdmTrance

EdmTrance

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HI Karely! Thanks for your question!

I think there an outage in your area! Wait at least 24 hours to let the technician repair the problem, if not resolved in 24 hours i suggest you to contact directly a fizz support rep by clicking the green chat bubble in your account dashboard or by facebook under the name fizz!

It's been a pleasure to assist you today! Have a great day! :)
Don't hesitate to mark my answer as the best! :)

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Other answers

Samantha
Samantha

Samantha

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Fellow Montrealers with same issues...

Julien
Julien

Julien

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Same here, I'm in Verdun

Naomi
Naomi

Naomi

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Also in verdun with same issue and tried reseting etc..

shawn
shawn

shawn

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Also in Verdun, also down. Been down for a while now.

Looks like Fizz hasn’t updated anything on their status page.

Louis
Louis

Louis

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Doesn't work for me as well.. (I also live in Verdun)

fdacosta
fdacosta

fdacosta

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Also in Verdun. Do we have an update?

Hello Karely,
I can see that you already contacted us on our live chat.
Please be reassured that our team is investigating and working to resolve this concern as soon as possible.
If you have other questions, here you can find how to contact us: https://fizz.ca/en/contact-us
Have a great day!
Adelina