Line suspended ?

Hello Frederic,
I've checked your account and I could see that you've pressed on the button to make your payment manually. Therefore the system needs up to a couple of hours to register your payment. In this case, you can contact your bank and ask them to check the transaction that is coming from our end to accept it.
If the situation persists, we remain at your disposal and you can contact us by chat or by checking our contact methods from the link https://fizz.ca/en/contact-us
Cheers!
Nicolae Bogdan