cancel my plan

Hello Wei,
I'm really sorry to hear about it!
If there's anything that we can do to encourage you to keep your mobile plan active with us, please reach in private via live chat or Facebook Messenger so we can discuss about it.
If you've already decided, then you can cancel your mobile plan from your account by going to My plans > Manage plan > Unsubscribe and follow all the steps provided. You also have this FAQ to help you further: https://fizz.ca/en/faq/unsubscribe
Have a nice evening!
Radu