Answered question

How can I make an internet installation appointment when there's problem with billing address ?

there's problem with billing address when I create a plan to make an appointment

Shujun
Shujun

Shujun

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0
1 / 100
point

Hi Shujen!

Normally Fizz use Canada Post AddressComplete to valid an address.
A correct typo for an address is:
Appartmentnumber+streetnumber+streetname+direction+city+postalcode
Exemple: Appartement number is 44, building number is 3003, street name is Mongrain, Direction is West, City is Montreal + Postal Code is X0X 0X0
There 2 typo can be used:
44-3003 Mongrain Street W., Montreal X0X 0X0
44-3003 Mongrain St. W, Montreal X0X 0X0

Just try to enter Your appartement number + (-) between it + building number + street it's will find your address. Or if you don't find your address try to just enter postal code en select from drop-down list!
If your problem is still here you can contact fizz support rep by login in your account dashboard and clicking the green chat bubble or by chatting with fizz on facebook under the name "Fizz" he will help!
It's been a pleasure to assist you! Have a nice day!
Don't hesitate to select my answer as the best answer!

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Other answers

Whizz
Whizz

Whizz

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Level
4
5000 / 5000
points
Team

Hello Shujun,

I am sorry for the inconvenience. Can you please tell us if you moved recently and didn't update the billing address on your bank's end?

-Bogdan