Answered question

How do I know if the data I gift gets deducted in my monthly usage?

Hey guys!

I've recently gifted around 6.5gb to numerous people, yet the amount does not seem to have been noted on my usage. My remaining data is still the same as before.

Is there any way to see the history of all data transactions I've done?

Hi David-Alexandre,

After selecting "My Plans", go to your mobile plan and click on "See usage" or "Details" to see your remaining data. You can also select "Daily Usage"

When gifting data, you should receive the "Success..." message which means the data was successfully gifted.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

You need to check in the data usage
.

Blackpo
Blackpo

Blackpo

User level
Level
3
3432 / 5000
points

It's seem like your gift didn't went on.

Someone thank you for what they received ?

Contact the support and ask them your question

CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login
The business cours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

AntonioMar
AntonioMar

AntonioMar

User level
Level
3
3307 / 5000
points

If the problem is resolved, could you please close the question.

sman
sman

sman

User level
Level
3
3548 / 5000
points

I never had that problem