payment and installation?
Options
internet plan = is it possible to pay manually by credit card every month, after the first billing cycle, instead of by preauthorized payment?
we don<t have the outlet at home set up for cable, can the technician come into our home (in spite of covid situation) and set up the outlet for cable internet?
we don<t have the outlet at home set up for cable, can the technician come into our home (in spite of covid situation) and set up the outlet for cable internet?
16
Answers
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The only option is a preauthoriized
https://fizz.ca/en/faq/how-do-payment-cycles-work
The technicien is suppose to do the minimal installation with all the precautions
https://fizz.ca/en/covid-19
You can always contact the support
If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM everyday:
- Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner at fizz.ca
- Click on this link: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
- The green chat bubble should appear after a few seconds in the bottom right corner.
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Do not hesitate to mark this answer as the best8 -
Read this about internet installation
https://fizz.ca/en/covid-19
And there is no other way to pay than those one
"You can use a Visa or Mastercard credit card (including prepaid), or a Visa Debit card to pay for your Fizz plans.
Other cards such as debit cards, American Express (Amex), Dinners, and others are not accepted. Foreign credit/debit cards are also not accepted. You also cannot use the funds from your Fizz Wallet to pay for your monthly plan. "
https://fizz.ca/en/faq/what-payment-methods-can-i-use8
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