Answered question

Can I freeze my account for a month?

Hey, I'll be moving out of my apartment at the end of May and will only be getting in a new apartment in July. Is there a way I can transfer my account there while also freezing the month I won't be using it? The reason why I don't want to simply cancel and re-subscribe later is because I got that 35$ for referral that I would like to keep. Thanks!

Sébastien
Sébastien

Sébastien

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Mike
Mike

Mike

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4
5000 / 5000
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No you cannot
You can pay a month
Or
Unsubscribe and return the modem

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Other answers

Takion
Takion

Takion

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3
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you have two option you can cancel the service you have two months to reactivate but you will loose the 35$ referral.
you can have the option to lower the plan to the lowest option then change it when you are ready

Blackpo
Blackpo

Blackpo

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3362 / 5000
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That seem less trouble to keep the service than unsubscribe and you have your $35 absorb the fees

Sébastien
Sébastien

Sébastien

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0
13 / 100
points

Alright alright alright, thanks a lot guys!