Answered question

Issue with the transfer of your community points

Hi everyone, 

 

Since April 14, there’s been an issue with the transfer of your community points to your Fizz account. It was a system glitch (that is now resolved), and our team is now working on getting those points back where they belong.  

 

Starting this week, your points will therefore be making their way in your account. Expect to see them arrive in small batches over the course of a few days, under My Rewards.  

 

Any points you earned since April 14 will also be sent to your Fizz account.  

 

We sincerely apologize for the situation and thank you for your understanding.  

 

The Fizz team. 

Mo
Mo

Mo

User level
Level
2
1257 / 2000
points

@Whizz,
Thanks a lot for your post
Regards
Mo

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Ari
Ari

Ari

User level
Level
1
678 / 750
points

Thank you and good job on the follow up! great service

Marie
Marie

Marie

User level
Level
1
221 / 750
points

Thank you fizz!

PL1111
PL1111

PL1111

User level
Level
1
345 / 750
points

Thank you very much !

Thank you Fizz!
It's been since march 2019, I have didnt received normally any point into my account since i've been obliged to change my email adress du to my subscription to Fizz internet.

Benoit
Benoit

Benoit

User level
Level
2
1195 / 2000
points

Thanks update

Benoit
Benoit

Benoit

User level
Level
2
1195 / 2000
points

thank you fizz

Mathieu
Mathieu

Mathieu

User level
Level
3
2025 / 5000
points

Thanks you!

Mathieu
Mathieu

Mathieu

User level
Level
3
2025 / 5000
points

Thanks you very much!

Mathieu
Mathieu

Mathieu

User level
Level
3
2025 / 5000
points

Thanks Whiiiiz