Answered question

Installing/Delivery router

I've been going around in circle on your website for 10 minutes. I need a technician to deliver my router and your chat doesn't work.

Please oblige
Martin
514-****

Martin
Martin

Martin

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Level
0
1 / 100
point
  • Go to this page https://fizz.ca/en/faq/how-install-my-wi-fi-modem if you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
  • .
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

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Other answers

Blackpo
Blackpo

Blackpo

User level
Level
3
3433 / 5000
points

In this link Fizz show you how to contact them
https://fizz.ca/en/contact-us

clau3166
clau3166

clau3166

User level
Level
2
1230 / 2000
points

Nobody on this forum can help you, unfortunately, you have to contact the customer service. Good luck with your delivery!