Wifirouter set upp and app

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Jean N. #20944
Jean N. #20944 Posts: 1 ✭✭
in Internet
Hi ,
I cannot find the app on my phone ( Says not available in the country ) + I managed to upload it on another device . prompts me directly to a password ... the current one is not accepted ??? Can you actually call me back (514**** . Thanks

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  • Qulbut
    Qulbut Posts: 3,448 ✭✭
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    You should not put your phone number here with all the spam we received

    Contact the support for help

    CHAT
    Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
    P
    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
  • Isabelle P. #15966
    Isabelle P. #15966 Posts: 832 ✭✭
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    Everything has been well explained by the members of Fizz.
    Also no you can always discuss it directly with fizz via the chat bubble or via messenger from their Facebook page. They respond fairly quickly. Good luck and good day to you
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