My phone is not working properly ?
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Mahdi T. #20582
Posts: 2 ✭✭
in My Mobile
I can't call anybody ?
16
Answers
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Did you try to reboot the phone?
Do you have unlimited calls?
Make sure your phone selects the Fizz mobile network
If with this you do not solve, contact the support
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- Go to this page https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.5 -
What kind of phone do u have?4
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People can call me but when I call somebody the message comes that communication is not correct .
I have Motorola phone and I used to talk easily month ago but when I removed my sim cart for a month and install is again I just recieve the call and no call I could do.5 -
Hi Mahdi,
I'm really sorry to hear about it!
I've just checked your account and I see that your mobile plan is in good standing. You can follow some troubleshooting steps that Mike pointed out for you, as well as the FAQ that he provided. If you still won't manage to resolve this, to be able to help you more efficiently, we'll need more details from you. I'm kindly asking you to contact us in private by chat or Facebook Messenger. Please check the info provided on the following links: https://fizz.ca/en/contact-us.
https://facebook.com/fizzca.
Have a good one and stay safe!
Radu5
This discussion has been closed.