Can fizz delay my payment? My bank locked my CC because someone frauded my card. Payment is due toda

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I won't have a new CC until 2 weeks from now. I have no other visa to pay now. How can I deal with this?

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  • Mike
    Mike Posts: 20,729 ✭✭
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    I never saw this options, but you can try to contact the support, since here we are users
    You can alway get a rechargable prepaid credit card, for example Koho


    Try with this instructions, I tried now and I was able to have the chat bubble.
    .
    - Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    - The business hours: every day from 8 a.m. to 9 p.m. (EST).
    - Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    .
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Simon,
    Sorry for you,
    Normally, Fizz doesnt accept a delay of payment.
    Verify with Fizz and contact the Fizz support by chat online from 8h00 to 21h00, each day.
    To chat with them:
    First, connect you to your Fizz account.
    Then, types:
    https://fizz.ca/en/contact-us
    Wait to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz.
  • Damek G.
    Damek G. Posts: 151 ✭✭
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    Hi Simon,
    Unfortunately, we are users, just like you, and even if we wanted to, we cannot delay your payment.
    .
    You can try your luck with Fizz support. It’s up to them to decide.
    To do so:
    ———————————————————
    Go to this page https://fizz.ca/en/contact-us, if you are not connected, login first.
    •Their business hours are : 8 a.m. to 9 p.m. (EST). (Every Day)
    •Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. If you happen to have issues with that, I recommend you try using another browser (E.g. Google, etc)
    .
    •If the chat bubble does not appear, this means that the number of sessions waiting for answers surpasses FIZZ’s processing capacity. If that happens, send them a private message via Facebook Messenger or Twitter.
    -
    If they cannot help you,
    Go to your nearest and safest pharmacy or Walmart and from there you can purchase a prepaid Credit Card to make your Fizz payment.
    .
    Hope that helps!
  • Qulbut
    Qulbut Posts: 3,426 ✭✭
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    Ask a friend for help
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