Unanswered question

Download speed and ping number?

How from the first day of my internet is getting slow? With a very high ping ?

Mohammed
Mohammed

Mohammed

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Answers

Do you use fizz router? If that's the case do you test speed with the fizz app? I had some network issues on my side, but the Internet signal was fine.

Mohammed
Mohammed

Mohammed

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Even the application is not working now. It was working for an hour or something and now nothing. Always having troubleshooting.

MichelP
MichelP

MichelP

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Mohammed,
Please, ask for help and contact the Fizz support by chat online from 8h00 to 21h00, each day.
First, connect you to your Fizz account.
click on this link:
https://fizz.ca/en/faq/my-modem-connected-cable-my-connec...
Wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz.

MgFizz
MgFizz

MgFizz

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