Answered question

Why Sim Card Not Delivered yet ?

After 12 days I couldn't get my sim card. Although base on my account you said 'Delivered' but I couldn't get it. I am sure.

Hassan
Hassan

Hassan

User level
Level
0
1 / 100
point

Hello Hassan,

I apologize for the situation you've encountered, I suggest you reach out to our support where you can have it resolved.

Our contact methods can be found on the following FAQ https://fizz.ca/en/contact-us, you need to be connected into your account and click
on Help, which is on mid-right of your screen, then click on Contact Us, or simply click on the link I've provided.

Keep in mind that the answer on Facebook messenger is not in real-time and a delay can be between your question and our answer, that is why I suggest you contact us by chat for a better resolution in realtime.

Have a good one!
Nicolae Bogdan

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