Face book medsangers

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Abdel M. #19077
Abdel M. #19077 Posts: 10 ✭✭
in Internet
I tried to chat with Facebook messangers but no body rely
For the trouble shoot for the modem
I do not have internet since 5days and you cost it on my account

Answers

  • Fizzy
    Fizzy Posts: 10,921 ✭✭
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    Hi Abdel,
    For help, you can contact Fizz support during business hours (8 a.m. to 9 p.m. EST).
    https://fizz.ca/en/contact-us
    As per Fizz instructions, go on the help page pertaining to your issue, and then click on the chat bubble located in the lower right-hand corner.
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Abdel,
    Maybe, it's more efficient to join the Fizz support by chat (from 8h00 to 21h00, each day).
    First, connect you online to your Fizz account.
    Click on:
    https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
    Wait a few seconds to see the green bubble chat down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz.
  • Hugo_R
    Hugo_R Posts: 438 ✭✭
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    You need to chat with them.
  • Abdel M. #19077
    Abdel M. #19077 Posts: 10 ✭✭
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    Hello
    How can I contact support
  • Whizz
    Whizz Posts: 19,159 admin
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    Hello Abdel,
    Our contact methods can be found on the following FAQ https://fizz.ca/en/contact-us, you need to be connected into your account and click on Help, which is on mid-right of your screen, then click on Contact Us, or simply click on the link I've provided.
    Keep in mind that the answer on Facebook messenger is not in real-time and a delay can be between your question and our answer, that is why I suggest you contact us by chat for a better resolution in realtime.
    Have a good one!
    Nicolae Bogdan
  • Elizabeth L. #7773
    Elizabeth L. #7773 Posts: 10 ✭✭
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    It always takes them a little while to answer, but they always get back to me (sometimes with a little nudge). They must have a lot of demands during this time.
  • AntonioMar
    AntonioMar Posts: 788 ✭✭
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    https://fizz.ca/en/contact-us
This discussion has been closed.

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