Answered question

Why can't I receive calls? But can't make outgoing calls

My bill is paid and I still can't make outgoing calls but I can receive calls can you help me please hello

Laura
Laura

Laura

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Laura,
Just try to reboot your phone can help.
Also, if you need more help
Please, contact the Fizz support by chat( from 8h00 to 21h00).
their adress is:
https://fizz.ca/en/contact-us
Wait 5 seconds to see the grren bubble chat and click on when you see it.
You'll be in contact with the Fizz support.

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Chris
Chris

Chris

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I had the same issue yesterday. It seems to be happening again my phone seems to be to make and receive calls but i only hear dead air and i hear no ring tone prior to connecting. Hopefully it's fixed soon. I've also rebooted the phone.

Hello Laura,

I have checked your account and I can see you've already contacted us and one of my colleagues answered your question.
If the situation is still present could you please contact us by chat following the FAQ https://fizz.ca/en/contact-us.

Have a nice day.
Nicolae Bogdan

Lindsay
Lindsay

Lindsay

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I am having the same problem today, very weird. I will try to reboot my phone, you should try and see if that works.