Can Fizz send the modem directly to home, without need for technicians to come?
Options
Jimmy F. #18716
Posts: 2 ✭✭
Can Fizz send me the modem directly? I don’t see why bothering with a technician just to give me the modem in person and me installing it.
A box delivered at my door Amazon style would be perfect given a very busy work schedule.
A box delivered at my door Amazon style would be perfect given a very busy work schedule.
22
Answers
-
No this is the way they work. and the technician makes sure outside your house is working perfectly10
-
Jimmy,
When you order Fizz internet plan, You need to choose an appointment with the technician for the date of installation.
If you choose the free auto-installation, the technician will bring you the Fizz modem, will install if needed the coaxial câble to your appartment and finally, verify the signal of your connection.
It's you who connect the modem with the complete instructions. It's not too complicate.
Or
If you choose the VIP installation at 30$, the technician do all the steps for a complete connection9 -
No the tech must check your cable signal, if you already have a Videotron cable inside your home the visit will last couples of minutes10
-
They come but trust me it lasts 5 minutes - its very simple if you install it yourself8
-
Ok thanks for answers. Since I’m already with vVideotron 60, I will hope for the few minutes plugging.4
-
The technician will come with the modem. In my case, it was a very friendly guy who made sure everything was ok. It costed 0$.7
This discussion has been closed.