You need to schedule an appointment, the technicien will install the cable, if you do not have it, test it and deliver the modem Usually you need a week
Khadija, When you decide to order Fizz internet, you have to choose an appointment for an auto-installation with the technician. You do it online. Choose an hour and a day that Fizz are proposing. The technician will install a coaxial câble if it not there.
Hello,
Is it possible to have my modem delivered earlier then November 18th? Is it possible to have it shipped or go pick it up somewhere? November 18th is 2 weeks aways...
Hi Lydia-Eve,
No, the modem must be delivered by the tech since he need to check your line, if you already have the coaxial cable, if you do not have it, he must install for...
Hi Van
Can you please check if you entered the correct address on the order form?
If that is the case and the SIM was not delivered, you should place a new order for a...
I just moved and my internet installation date with Fizz is on the 22nd of December. I have no internet. Yesterday I made a hotspot with my phone and fell asleep with Netflix on...
Hi.
I would like to kindly request for help!
I have looked the system to see the status of my SIM card delivery, since it was scheduled to be delivered on July 2nd (and I...
Here we are users,
The delivery company sticks the envelope with the sim on the front door of the building because they don't have access inside. So it can get stolen...
Hi Nikki
Your SIM card may have been stolen. The delivery company has no access to enter some buildings like Canada Post, so they stick the envelope on the front door...
