Answered question

How can I send or receive mms pics or videos?

How can I send or receive mms pics/vids on my Samsung Galaxy A8?

Neeraj
Neeraj

Neeraj

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Whizz
Whizz

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Hello Neeraj,

I have checked your account and I can see you have data from the upgrades. In this case, I suggest you have a look at the following FAQ https://fizz.ca/en/faq/what-are-fizz-network-settings-apn and follow the steps from there to set your APN settings if your phone is an android or update your iOS for your iPhone and accept the carrier afterward.

If the situation persists, please contact us by chat, follow the next FAQ https://fizz.ca/en/contact-us for our contact methods.
Have a nice day!
Nicolae Bogdan

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Other answers

Mike
Mike

Mike

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You need to configure the APN and have data in your plan

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

For the data if you do not have the data plan, Fizz gave you a perk and also a bonus, you need to activate them

Pascal
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Pascal

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Make sure you have a data plan (or data as Addon).  This is required for receiving MMS