Cannot access my data without wifi??? My account is paid and it’s not the first tume! I try to acces
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Helene L. #8733
Posts: 4 ✭✭
in My Mobile
Cannot access information from my iphone - flipp
15
Answers
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Hello Helene,
I have checked your account and I could see your services are active and working from our end. I suggest you have a look at the following FAQ https://fizz.ca/en/faq/what-are-fizz-network-settings-apn for additional information related to your situation.
If the situation persists, please contact us by chat by following the next FAQ https://fizz.ca/en/contact-us
Have a nice day.
Nicolae Bogdan6 -
Helene,
Have you tried to reboot your phone?
Also, verify the APN settings of your phone.
See this link:
https://fizz.ca/en/solutions/search?keys=APN+Settings
If you need more help, please, contact the support from Fizz.
https://fizz.ca/en/faq/resolving-issues
Wait a few seconds to see the green bubble chat down to the right of the page.
When you see it, click on it.
Your session with Fizz begins.5 -
I think you just need to reboot your device!3
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First try rebooting your phone.
3
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