Phone service bug?
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Louis-Simon D. #17019
Posts: 2 ✭✭
in My Mobile
I cant make phone calls right now my phone service is not letting me do it and I have unlimited calls in my plan
17
Answers
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Did you try to reboot the phone?5
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Louis-Simon,
Please, try to reboot your phone.
It can solve your problem.4 -
Do you have good signal reception bars ?4
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Is your phone on airplane mode when was your plan activated did you pay your latest bill does your data work
5 -
Do you are in the coverage area?
Do you have the automatic network operator selected?
Did you try the reboot?5 -
Try to reboot your device.4
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you can go into you network setting and manually choose fizz or fizz ext it will probably fix your issue5
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if you see fizz on your display as your carrier and you're no on airplane mode or anything:
try taking your sim card out and putting it back in.4 -
Hello Louis-Simon,
I've checked your account and your services are active and working from our end.
Could you please try the steps from the following FAQ https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why and if the situation persists contact us by chat to assist you in realtime.
To find our contact methods, I suggest you have a look on the following FAQ https://fizz.ca/en/contact-us
Have a nice day.
Nicolae Bogdan1 -
Need a hand?
https://fizz.ca/en/contact-us1
This discussion has been closed.