Answered question
I already purchased a USA Travel AddOn. However, after coming here (California and Chicago) it isn't working. I tried rebooting my phone and even checked for coverage. The At&t network shows up but no internet.
Hello Meghomita,
As I have checked your account I can see that one of my colleagues already helped you.
Can you please confirm now that everything is back on track?
-Bogdan
Other answers
You need to activate the data roaming and also check the APN (sometimes people have a videotron APN which is working in Quebec but it does not working in roaming)
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
activate the roaming and you get network
after that if that doesn't work test the APN
Please,
Activate the roaming on your phone
and verify the APN settings on your phone.
Hi Meghomita,
I am here like that other to copy the same answer, I changed my mind, follow Mike's answer.
If it does not work contact the support
Enjoy your travel :-)
Yes, roaming data option is for the use of the LTE network!
Hi Meghomita,
First of all, you should active your rooming. After that, check the APN settings: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
Good luck and enjoy your trip!
You may have to activate roaming for it to work.
Hi Meghomita,
it seems that Fizz has solved your problem, can you let me us know what was?
Mike has the best answer; please select his reply as "Best Answer" to close the discussion.
Make sure your roaming setting is on of your phone.