Answered question

USA Travel AddOn Not Working?

I already purchased a USA Travel AddOn. However, after coming here (California and Chicago) it isn't working. I tried rebooting my phone and even checked for coverage. The At&t network shows up but no internet.

Meghomita
Meghomita

Meghomita

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Hello Meghomita,

As I have checked your account I can see that one of my colleagues already helped you.

Can you please confirm now that everything is back on track?

-Bogdan

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Other answers

Mike
Mike

Mike

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You need to activate the data roaming and also check the APN (sometimes people have a videotron APN which is working in Quebec but it does not working in roaming)

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Hi Meghomita,
I am here like that other to copy the same answer, I changed my mind, follow Mike's answer.
If it does not work contact the support