Answered question

Voicemail doesn't work

I press on 1 and keep my finger there like they ask. It opens the voicemail and hangs up automaticaly .

Nicholas
Nicholas

Nicholas

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Nicholas,
You can ask for help to the Fizz support by chat online.
This service is available from 8h00 to 21h00, each day.
The adress is:
https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail
Wait a few seconds to see the green bubble chat down to the right of the page.
When you see it, click on it.
Your chat session begins with Fizz.

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Other answers

Try to call the number directly 1-514-647-0999
If it helps you need to see the phone’s configuration

Can you tell us which phone are you using?

Hi , it may be that your phone is not compatible with the Fizz network. Did you check if that phone is compatible? https://fizz.ca/en/faq/compatible-devices

If not, best bet would be to contact support - ive had the best and quickest responses on Facebook. Hope this helps

To receive an answer for that question,

you need to contact the Fizz support by chat online

This service is available from 8h00 to 21h00, each day.

To chat with Fizz without problem:

First, open a session and access to your fizz account.

Then, open a second window and types this address:

https://fizz.ca/en/faq/how-do-i-set-up-my-voicemail

Wait a few seconds to see the green chat bubble down to the right of the page.

When you see it, click on it.

Your chat session with Fizz begins.

Bill
Bill

Bill

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761 / 2000
points

Key 1 is speed dial of 514-647-0999. Dial it manually and see.

Nicholas
Nicholas

Nicholas

User level
Level
0
11 / 100
points

Thanks everyone