Answered question

wallet money

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Can i pay my bill by redeeming money from the wallet?

Mary
Mary

Mary

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No you cannot

 

Your Wallet is where you deposit and store money to cover Pay As You Go minutes, texts, minutes for international calls and roaming. Simply use your credit card to add funds to your wallet.

 

There are two key instances when Pay As You Go comes in handy:
  1. If you deplete your monthly plan before the end of your payment cycle, and you choose not to buy an Add-On to complete the month, your consumption will automatically switch to Pay As You Go.
  2. If you are travelling out of Canada, you can use Pay As You Go to pay for out-of-country data, calls, text and international calls.

 

 

 The funds you put in your Wallet can be refunded to you. You must make your request during our business hours using the chat bubble located in the lower right-hand corner of this page.

 

source: https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it

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Other answers

Mary,
You cannot pay your montly plan with the money in your wallet.

This money in your wallet is used when you need calls , textos or data as daily usage only.