How can I order SIM with my visa?
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Answers
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Hello seyyoun,
Is the card you wish to use a Canadian Visa credit/debit or MasterCard credit card? If yes, please verify with your bank if you are using the correct information while you are trying to place the order. For more about the accepted payment methods, please take a look at:
https://fizz.ca/en/faq/what-payment-methods-can-i-use
https://fizz.ca/en/faq/how-do-i-update-my-payment-method-or-credit-card-information
Thank you for your understanding.
Have a good day.
Catalin7 -
If you have too many digits for the credit card, you possibly have some derivative of credit card (cash card, gift card, etc). All credit cards (MasterCard and Visa) have 16 digits
8 -
it could be a matter of not putting the spaces to have only 16 digits. Try without the spaces and see what that does. Good luck!8
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Seyyou,
You can ask for help to the Fizz support.
Please, chat online (from 8h00 to 21h00, each day).
The adress is:
https://fizz.ca/en/faq/what-payment-methods-can-i-use4 -
How many numbers does your credit card number have? It should only be 16. Do not enter any spaces.4
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