How to see blocked devices on your mobile App?

Alana
Alana Posts: 2 ✭✭
Hi, I stupidly blocked my security camera from the Fizz Mobile App. It no longer shows up. Have tried reinstating the camera but it needs to connect to the internet to finish the set up with it's app. Is there a way I can see the devices that I have blocked on my fizz mobile app? Yes, I stupidly blocked the camera. ;-)

Answers

  • Peenis
    Peenis Posts: 91 ✭✭
    It’s best to contact Fizz via MESSENGER. They reply quickly.
  • poker85
    poker85 Posts: 1,052 ✭✭
    To receive an answer for that question,
    you need to contact the Fizz support by chat online
    This service is available from 8h00 to 21h00, each day.
    To chat with Fizz without problem:
    First, open a session and access to your fizz account.
    Then, open a second window and types this adress:
    https://fizz.ca/en/contact-us
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session with Fizz begins.
  • MichelP
    MichelP Posts: 8,733 ✭✭
    Alana,
    Please, contact the Fizz customer support.
    Chat is available from 8h00 to 21h00, each day.
    The adress is:
    https://fizz.ca/en/contact-us
  • Yelena
    Yelena Posts: 1,861 ✭✭
    I would try to reinstall the app and reconnect all the devices.
  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
    Do you have iPhone or Android? On Android you can clear app settings
  • vanigh
    vanigh Posts: 328 ✭✭

    Ahhh you Trouble maker :)

  • Beter
    Beter Posts: 133 ✭✭
    YOu need to do it from the website not the app.
    There is a section blocked devices. you can unblock it
    Unfortunately there is not much options in the app.
This discussion has been closed.