Answered question

lsabelle
lsabelle

lsabelle

User level
Level
3
2211 / 5000
points

It depend... For some of us there is a bug with that. I'm stuck apprentice 1/5.

On another account that was created at the same time and that was just use a few times here with about 500pts, after a month it went to apprentice 2/5.

My account that I use that has over 10000 pts is stuck at apprenti 1/5.

I chatted with the support and it's a known problem. I've been told that they are "investigating that issue".

If you don't go up after a month, I suggest you do the same. The more we are to bring it up, maybe they will move on that faster.

Edit:
Oh! I just see that YOU ARE apprenti 2/5 now!

You're lucky! I'm still stuck! ^-^

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Other answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

If you passed your month, you will see, in the following days you will have your apprentice 2/5

S
S

S

User level
Level
1
197 / 750
points

Continue to stay active and you will level up very soon.

poker85
poker85

poker85

User level
Level
3
2109 / 5000
points

Just wait !!!

Thomas
Thomas

Thomas

User level
Level
0
32 / 100
points

Patience is a virtue!

Olga
Olga

Olga

User level
Level
3
3021 / 5000
points

just stay active on the forum and soon you will receive your apprentice 2/5

Dani
Dani

Dani

User level
Level
4
5000 / 5000
points

Other members have posted the same problem! Maybe you should try to communicate with Fizz by messenger to have an explanation if you don’t go up at the end of this month.Good luck with this issue!

MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

You just have to stay active on the community hub.
You'll get another level soon.

Marie
Marie

Marie

User level
Level
1
222 / 750
points

Keep answering questions and giving kudos

I guess.... if you ask you shall receive... got my 2/5 Apprentice. @isabelle hope your issue is solved soon. I really don’t know what the levels mean but it’s like a game now and I want more. Thank you everyone for your responses