Answered question

Why is 2 my Android phone saying 'No Sim card' ?

Was working fine and stopped working, numerous power downs ans Sim re-seating failed to correct.

Nathan
Nathan

Nathan

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13 / 100
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Hello Nathan,

Could you please verify if the issue regarding the sim card persists with a different phone as well? If yes, please reach us by chat to make a few more tests. For a few more tips, please take a look at:

https://fizz.ca/en/faq/why-does-my-phone-say-emergency-ca...

Have a good day.

Catalin

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Other answers

Mike
Mike

Mike

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4
5000 / 5000
points

Probably your SIM is broken
You must contact the support, and if it is broken they will replace it

To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

CHAT

  • Go to this page https://fizz.ca/en/faq/why-does-my-phone-say-emergency-calls-only , if you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

Nathan
Nathan

Nathan

User level
Level
0
13 / 100
points

After all day trying different things it is now miraculously working . Tks for the input.

SW_Sk8
SW_Sk8

SW_Sk8

User level
Level
2
997 / 2000
points

Sounds like an issue with the SIM card, contact Fizz.

No sim means your phone couldn't read the sim.

If the sim was installed incorrectly or dirty and you cleaned it with some rubbing alcohol, this would help.

 

Glad you were able to get it working again!