Answered question

Anyone else having a hard time finding someone at fizz to chat with ?

went to the solution hub during their advertised business hours and low and behold no chat icon coming up in the lower right hand corner

Mike
Mike

Mike

User level
Level
0
4 / 100
points
MichelP
MichelP

MichelP

User level
Level
4
5000 / 5000
points

Mike,
Dont forget to chat with Fizz is available from 8h00 to 21h00, each day.
To chat with FIZZ without problem:
First, open a session online and get to your Fizz account.
Then, open a second window and type this adress:

https://fizz.ca/en/solutions
Wait a few seconds to see the green bubble chat down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Olivier
Olivier

Olivier

User level
Level
4
5000 / 5000
points

oui support is long sometime

For what I know and the experience I have, they are always available. The most common error is people don't see they are not connected to their account.
.
They are very easy to joint and always available from 8h00 to 21h00 every day

Just message them by facebook. It is slower than the chat option but you just send the message and forget about it until they respond, no need to wait around.

Nini
Nini

Nini

User level
Level
4
5000 / 5000
points

Try to reach them with Facebook Messenger, that’s what works best for me.Good luck with your issue!