Answered question

International Calls Only?

HI everyone,

I'd like to get the plan in the attached image.  95% of my calls will be international call to Italy (but less than 500mins).  For local calls, I would use the wallet for pay-per-call fees.

I wondering if the 500mins will also incur pay-per-call fees if I don't have unlimited minutes?

 

 

DeniG
DeniG

DeniG

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MT

MT

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This is what it shows when you choose this option :
:
International Calls
For $5 per month, get a fixed number of minutes to make calls to one of the countries on our special rate list.
:
.
There is no mention about required unlimited minutes or extra charge so you should not be charged if you don't have unlimited minutes

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Other answers

I believe that you must contact the support
I never read such question

To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

CHAT

  • Go to this page https://fizz.ca/en/contact-us, if you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

DeniG,
You are only Fizz users like you.
To get a good recommandation:
Please, contact the Fizz support by chat online (from 8h00 to 21h00).
To do this without problem;
First, connect you to your Fizz account.
Then, open a second window and type:

https://fizz.ca/en/faq/resolving-issues
Wait a few seconds until you see the green chat bubble down to the right of the page.
When you see it, click on it.
Your chat session with Fizz begins.

Hi DeniG,   You bring a good question, which we do not have as answer to.  As MichelP pointed out, this forum is supported by Fizz customers (you and I) helping each other when we can.

 

When you do get an answer, please come back to this post to share it with us!

Chris
Chris

Chris

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If you only makes long distance calls, why not use a VOIP, It will cost must less. Skype, Google, etc...

@DeniG
If you contact the support and you get an answer can you please let us know

in the meantime, if you need a referral code this is mine NPONZ (iall letters).

Olivier
Olivier

Olivier

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i dont think so