3 beeps and the line cuts?

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I can see a lot of people are having this issue right now, but I wanted to add my input: it happened to me yesterday during a call with a client and then again today when I was about the receive the answer I needed from a support line in which I waited 20 minutes before getting a reply. This is infuriating and unacceptable.

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
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    David,
    I've reported this problem to Fizz by chat twice with Oana yesterday because I have the same problem for about 1 week..
    She suggested me to choose the 3g Network but today, il didnt receive any call and I dont know exactly if this suggestion is good.
    I know that Fizz has problems with his network.
    I'm thinking like you, it"s not acceptable...
  • Olivier R. #3666
    Olivier R. #3666 Posts: 1,715 ✭✭
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    sorry for the problem
  • Marc-André D. #16597
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    I have the exact same problem here. 3 beeps then the line cut. Never experienced this problem before.
  • Toe
    Toe Posts: 60 ✭✭
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    Two of my lines are like that . Too bad.
  • Chris K. #7521
    Chris K. #7521 Posts: 486 ✭✭
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    many people are having this issue
  • Whizz
    Whizz Posts: 19,171 admin
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    Hi Folks,

     

    This was a known issue that was impacting some customers. The issue should now be resolved :)

     

    Thank you for your patience!

     

    Jay

This discussion has been closed.