Answered question

Customize Plan? Rates?

I have a 6Gb Data plan with unlimited minutes/txts, Canada coverage and voicemail but i want to lower my data to 4Gb but it's charging me more. Is it because the rates have changed?

Nathan
Nathan

Nathan

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Level
1
161 / 750
points
Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Did you subscribe before the 17 of October
Right know you have a special price
https://fizz.ca/en/faq/important-information-mobile-members-who-subscribed-october-17-2019

I subscribed BETWEEN April 12, 2019, AND October 16th, 2019, inclusively:

When you subscribed to Fizz during the stabilization period, you were informed that your plan was to switch to its regular price once that period was over. But to thank you for your patience and collaboration, you get to keep the price you are paying now until early 2020. You will be notified of the switch to the regular price 30 days in advance. If you change your mobile plan, however, you will lose the price you’re paying now, and regular prices will apply.

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