Answered question

Modem system time incorrect (part 2)?

This is a continuation of a previous question https://community.fizz.ca/questions/2202006-modem-system-time-incorrect I am not the one who selected the "best answer" there, I cannot unselect it, nor make new comments.

I reset the modem to factory settings and the system time was correct. However, after disabling Residential Gateway Function (to put it into bridge mode), the system time is incorrect again, one hour ahead.

 

Do others who use bridge mode have an incorrect time?

hc0468
hc0468

hc0468

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Whizz
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Team

Hey Folks,

 

Thank you all for your feedback and for bringing this issue up. Our teams are investigating to see what can be causing the problem. If there are others that are experiencing the same issue please let us know by commenting below.

 

Thanks,

 

Jay

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Other answers

Lucas
Lucas

Lucas

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I’m using the modem on Bridge mode, and I do see that the system time is one hour ahead too...

Lucas
Lucas

Lucas

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I’m using bridge mode and the system time is indeed one hour ahead

Alejandra
Alejandra

Alejandra

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Does it change anything, functionally ?

hc0468
hc0468

hc0468

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Alejandra, I'm not sure. For a modem, I wouldn't think so. But I am trying to figure out why the modem sometimes reboots randomly, and has had internet interruptions. Generally, wrong time on different system can sometimes cause problems.

MT
MT

MT

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I don't think the wrong time would cause any problem to your modem.
I got my modem on Apr-2019. The time was wrong completely : each time I reboot the modem the date and time was set to 1970 00:00:01 and it went from there. And it was like that for at least 6 months during which period I had NO problem with my modem/router. The date and time were eventually fixed .
I never had any problem with it since Apr-2019 (except it was rebooted 2 times )

minayou
minayou

minayou

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I believe if you have any device like android box or smart TV connected via your modem and you configure it to take the network time it will display the wrong time. In that case you can't select that option and you will have to manually set the time on your box or smart TV

Olivier
Olivier

Olivier

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Maybe reset the modwm

Gualberto
Gualberto

Gualberto

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Is it solved ?