Unanswered question

i cant activat my sim

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rachel
rachel

rachel

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Level
0
0 / 100
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Answers

Fling
Fling

Fling

User level
Level
4
5000 / 5000
points

 

This how acivate your SIM

https://fizz.ca/en/faq/activate

 

You still have problem, contact the support 

 

CHAT

 

Go to this page https://fizz.ca/en/contact-usif you are not connect login

The business hours: every day from 8 a.m. to 9 p.m. (EST).

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

 

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

 

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

Olivier
Olivier

Olivier

User level
Level
2
1122 / 2000
points

Hello, please contact the support.

Dani
Dani

Dani

User level
Level
3
3572 / 5000
points

Communicate with them by messenger, that’s what works best for me! Good luck!

Rachel,

Please contact the Fizz support online by chat (8h00 to 21h00).

https://fizz.ca/en/contact-us
Wait until you see the green bubble chat down to the right of the page.
When you see it, click on it.
Your chat session begins.

Alejandra
Alejandra

Alejandra

User level
Level
2
1129 / 2000
points

Speak with them

Hello Rachel,

I am sorry to hear that you are experiencing issues with your activation. Here you can find more useful info about the activation process: https://fizz.ca/en/faq/activate .

If you still need help, please contact us anytime by Facebook Messenger or via Live Chat in our Business Hours. Here you can find more info about the ways you can contact us: https://fizz.ca/en/contact-us .

Thank you very much for your kind understanding!
Have a wonderful day!
-Bogdan